Sir Roy Griffiths, a senior manager in the food marketing industry, was asked by the government to lead an inquiry into the effective use and management of manpower and resources. The review found that there was no clear definition of management functions in the NHS. Griffiths recommended that all regional and district health authorities should appoint general managers to take charge of services at regional and district management levels and that the same principles should be applied to the Department of Health. Until then, there had been a focus on ‘consensus management’. General management would manage conflict and set objectives. Opposition came from those groups who would lose power such as public health doctors and nursing managers.
Prime Minister: Margaret Thatcher
Health and Social Services Minister: Norman Fowler