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1 July 2004

'Choose and book' software

'Choose and book' went live, allowing patients to book appointments electronically and select a choice of place, time and date for a GP referral.

August 2004

Working time regulations 1998

Junior doctors were initially exempt from the 48-hour average working week outlined in the regulations, but their working hours needed to fall in line by 2009.

October 2004

Monitor's intervention at Bradford Teaching Hospitals NHS Foundation Trust (BTHFT)

Following serious concerns relating to the trust's financial management capacity, Monitor initiated a formal intervention at Bradford Teaching Hospitals NHS Foundation Trust (BTHFT).

5 October 2004

'Practice-based commissioning: engaging practices in commissioning' document

The Department of Health outlined ideas around the role of indicative budgets at GP practice level.

2004–07

MRSA infection reduction targets

The Secretary of State for Health committed to halving rates of MRSA infections in hospitals.

November 2004

The General Medical Council (Fitness to Practise) Rules Order of Council 2004

The GMC's role in fitness to practise decisions was reformed. The new rules brought together existing procedures into a single test.

November 2004

NHS Employers

NHS Employers was established to negotiate with unions on behalf of employers in the NHS.

December 2004

Agenda for Change

The government introduced a single pay system for directly employed NHS staff, except medical staff, dentists and very senior managers.

27 January 2005

Shipman inquiry

After Harold Shipman was convicted of murdering 15 of his GP patients, Dame Janet Smith chaired an independent public inquiry into what had happened.

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